Complaints

  • 1. Speak to the Manager / Office Administrator

    In order that your concerns are addressed as efficiently as possible we ask that you first raise the issues verbally with the Manager / Office Administrator of the office concerned.

  • 2. Put your complaint in writing and send it to Rice & Roman Head Office

    For more information about the Scheme and making your complaint, see their website: https://www.theprs.co.uk/Complain